May 30, 2012

Impressed with Julep Maven

A couple of weeks ago, I received my May Julep Maven box.


My box includes Kylie and Ellie nail polish, a nail magnet, Pedi prep roller, a makeup bag and a foot scrub.


By the way, my box this month is the American Beauty box. Included is a magnet which I have no idea what it is. But fortunately have an information card. Says apply a base coat and let it dry. Then apply a generous second coat and quickly hold the magnet very close to (but not touching) your nail for 10-15 seconds. Then finish with a topcoat. I haven't tried that yet but that looks easy enough to try.

When I first opened Kylie, I was so excited about the color but the brush caught my attention.


I have never had brushes like that. I was so eager to try the new nail polish that I kind of ignore the bad brush. But find it extremely hard not to " paint outside the lines". 

Went on Facebook and other bloggers and find out a lot of people received the bad brushes like I did. Emailed them and within a day, got an email back from them saying they were working on sending replacement brushes out.

1 week later, I got the replacement brushes, together with this card :


Cute, huh?


yay, good brushes!


I absolutely love these 2 colors. My 2 favorites so far.






14 comments:

  1. I am glad they made it right for you! Excellent customer service.

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    1. I'm so happy I got the replacement brushes. I was going to use the nail polish regardless since I love both colors so much. I'm very impressed with their service.

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  2. Wow! Amazing service and how cute is that card? :D

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    1. I'm pretty impressed with their service and yes, the card is very cute!

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  3. That card was funny! I passed on the sunshine award to your blog! Check out my post for details...

    kassicalife.blogspot.com

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  4. I just got my replacements too!!!! And I love their little saying on the card. How cute!

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  5. That's good that they responded and set out a replacement from customer feedback :) I've not tried this brand of polishes but I'm seeing them more and more on blogs due to this box. The two shades are gorgeous, Ellie is especially pretty :)

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    1. I'm very impressed with their service. Apparently there are a lot of bad brushes sent out last month and they were working hard to get replacements out fast. I love Ellie, has become one of my favorites!

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  6. That's awesome that they responded so quickly and sent out replacements, with an adorable card to boot! I haven't tried them yet either, but I'm seriously thinking about it.
    Found you through the bloghop!

    Renee
    http://allglitzedup.blogspot.com

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    1. yes, these days good customer service is hard to find and I'm happy with their quick response.

      Thanks for dropping by !

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